A. It depends on the shipping method you chose and where you live. The fastest shipping method is DHL, next EMS then e-Packet. The average time is 1-3 days by DHL, 7-12 days by EMS and 7-14 days by e-Packet. Note that customs clearance also affects a lot.
Use our Delivery Date Calculator to simulate how long your delivery will take.
First of all, note that we are not shipping to Thailand, Philippines, India, and Vietnam.
If your country is not one of them and can’t find it on the country list, contact us via email and we will check if it’s deliverable or not.
Yes, our payment method is only PayPal so if you have a credit/debit card there’s no problem. Also, if you have any Japanese bank account you can use bank transfer. Then contact us when you want to pay by bank transfer.
First of all after receiving your purchase(s), please confirm the content and that everything is working properly BEFORE USE.
For electric devices, make sure that the battery is rightly inserted & charged. And for male masturbators, check both of exterior and inside since some might have diagonal hole which is not centered properly.
Please be aware of that products that have been USED cannot be covered by our warranty. If you think you might have received a defect product please contact us at firstname.lastname@example.org together with following information. If we confirm your purchase as a defective, we will refund for it via PayPal (we do NOT send a replacement).
*If it’s not electric, provide us some pictures of the defective part.
3．If it is within 8 days after the product arrived or not.
4．If product is used or not (Only package opening / movement test are considered as unused)
Since we also run a retail shop in Japan which is a certified licensee of the TRUSTe_ Privacy Seal Program suitable network environment is built under instruction of a security consulting company, and we do educating periodically to all the employees engaged in it. (http://www.truste.or.jp/)The privacy statement and practices have been reviewed by TRUSTe in compliance with their strict program requirements.
A. Go to our wholesale page and fill the form. Wholesale
1) Due to customs clearance, International orders may take up to 1-2 weeks for arrival depending on country.
2) All items sold herein are legal in Japan; however, certain countries have restrictions as to the use and or sale of sex toys.
3) We are not liable for any items that are seized or confiscated by any foreign government.
4) We are not liable for any tariffs, import duties or international taxes imposed outside Japan.
5) We are not responsible for lost packages.
6) We are not liable for products which have been damaged during delivery.
This website is intended solely for viewing and purchasing by an adult audience. You must be 18 years of age and/or the age of legal consent for your country. ffe9e9All persons depicted herein were at least 18 years of age at the time of photography
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